E-commerce Brands · Anti-Counterfeiting

Anti-Counterfeiting for E-commerce Brands

A customer orders your product on Flipkart. They receive something in your packaging that does not look or feel like yours. They leave a one-star review. They do not know it was a fake. You do not know either until the review is live. Anti-counterfeiting for e-commerce brands starts before the product leaves your warehouse.

Amazon Flipkart Certify Phantom Code Uniqolabel Unit Authentication
Acviss Certify anti-counterfeiting for e-commerce
Trusted by
Kitply Corteva ITC Pigeon TATA
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Brands Protected
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Products Secured
11+
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Certified
The Scale of the Problem

Counterfeit Goods Have Found Their Most Effective Distribution Channel

Marketplaces make it easy to reach millions of buyers. They make it equally easy for counterfeiters to reach those same buyers under your brand name. The numbers below are not projections. They describe what is happening in your category right now.

$1.8T
Annual value of counterfeit goods traded globally, with e-commerce platforms as the primary distribution channel
OECD / Statista
46%
Consumers globally who have unknowingly purchased counterfeit goods through online marketplaces at least once
Global Brand Counterfeiting Report 2023
Rs. 1 Lakh Cr+
Estimated annual brand revenue impact in India from counterfeit products sold through e-commerce platforms
CII / FICCI estimate
Where Counterfeiting Enters

Five Entry Points Counterfeiters Use on Your Marketplace Listings

Listing Hijacking

A third-party seller attaches to your authorised product listing and wins the Buy Box. The product they ship is a counterfeit. The review says your product is poor quality. You never made it.

Fake Storefronts Using Your Brand Assets

Sellers create marketplace stores with names like "Brand Official Store" using your logo and product images. Consumers cannot tell the difference. The product they receive is not yours. Your customer service team handles the fallout.

Below-MAP Grey Market Listings

Unauthorised resellers undercut your minimum advertised price by 30 to 40%. Their stock came through a diverted channel. Authorised dealers lose confidence. Your pricing strategy collapses.

Counterfeit Products in Your Return Stream

Customers return fake products claiming they received them from your brand. Your returns team cannot distinguish a counterfeit return without unit-level authentication. You issue refunds for products you never sold.

Cross-Border Platform Evasion

Counterfeiters sell from foreign marketplace accounts where your IP enforcement process does not reach. Products ship into your core markets with your branding and undercut your authorised pricing.

Regulatory Requirements

The Rules That Give Your Takedown Requests More Weight

Platform takedowns move faster when you have regulatory-grade evidence. These four frameworks define what that evidence needs to look like in each jurisdiction.

INDIA Consumer Protection (E-Commerce) Rules 2020

Marketplace entities must not allow the sale of goods that infringe IP rights. Sellers must display accurate product information, country of origin, and authentic certification. Platforms can be held liable for counterfeit listings if they fail to act on brand complaints.

Certify enables your brand to flag infringing listings with scan-verified authentication evidence that satisfies platform complaint workflows.
USA FTC Endorsement Guides and STOP ACT

The FTC's guides on endorsements and testimonials restrict fake reviews and misleading product representations. The STOP Act targets counterfeit listings specifically. Both place obligations on brands to monitor and report infringement on US marketplace platforms.

Truviss monitors your brand across US marketplace platforms and packages takedown evidence to FTC-compliant standards.
EUROPE EU Digital Services Act 2022

The DSA requires very large online platforms to proactively detect and remove illegal content including counterfeit product listings. Brand owners have clearer rights to submit takedown notices. Platforms that ignore documented brand complaints face significant regulatory exposure.

Truviss automates listing detection and generates DSA-compliant evidence packages for rapid platform takedown.
GLOBAL GS1 Barcode and GTIN Standards

GS1 Global Trade Item Numbers provide a standardised product identity that enables marketplace platforms to verify authenticity. Brands with GS1-registered GTINs can flag non-compliant uses of their product codes on Amazon, Flipkart, and other major platforms.

Certify integrates GS1 GTIN data into each unit's digital identity for marketplace-compatible authentication.
What Acviss Does

Three Layers of Anti-Counterfeiting Protection

Each product addresses a different point in the counterfeiting cycle. Certify makes the genuine article verifiable. Phantom Code makes it uncopyable. Uniqolabel makes the packaging itself a tamper-evident signal.

Authentication
Certify

Every unit gets a unique digital identity that a consumer, your returns team, or a marketplace agent can verify in seconds. No app needed. No login. Just a scan that confirms whether the product in front of them is genuine or not.

  • Unit-level QR and 2D DataMatrix with tamper evidence
  • Consumer scan-to-verify with instant pass or fail result
  • Return authentication to block counterfeit refund claims
  • GS1 GTIN integration for marketplace product registry
  • Dashboard showing scan geography and verification trends
  • Evidence packages formatted for platform takedown workflows
Learn about Certify
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Covert Security
Phantom Code

A hidden, cryptographic security layer that counterfeiters cannot replicate even if they copy your visible packaging. Phantom Code operates below the surface of your label, invisible to anyone who does not have the verification tool.

  • Covert authentication layer invisible to the naked eye
  • Cryptographic signature that cannot be duplicated by print copying
  • Works alongside visible QR codes for two-layer verification
  • Field authentication for your distribution and retail teams
  • Ideal for high-value SKUs targeted by sophisticated counterfeiters
Learn about Phantom Code
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Secure Labelling
Uniqolabel

A tamper-evident label that physically signals interference on the packaging itself. If someone opens your product, reseals it with a fake, and relists it, Uniqolabel shows the evidence. Consumers and your QC team can see at a glance whether the seal has been broken.

  • Tamper-evident holographic seal with void pattern on removal
  • Unique serial number per label for unit-level traceability
  • Visible authenticity signal that builds consumer confidence
  • Resistant to direct copying and print duplication
  • Integrates with Certify for linked digital verification
Learn about Uniqolabel

See How Acviss Supports E-Commerce Product Authentication

Get a tailored product authentication plan for your E-Commerce products and channels.

  • Risk Audit: We map your E-Commerce product, channel, and customer journey.
  • Live Demo: See Acviss product authentication workflows on your use case.
  • Tailored Rollout: Get a practical deployment plan for your products and existing systems.

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FAQ

Questions from E-commerce Brand and Marketplace Teams

Yes. Once your products carry Certify codes, you can generate a verification-based evidence package that shows the units on the infringing listing are not authenticated. Amazon's brand registry complaint workflow accepts this type of evidence. Truviss can also detect the listing automatically and format the takedown request to Amazon's specific requirements so your team is not starting from scratch for each complaint.
Phantom Code adds a covert cryptographic layer that is invisible to counterfeiters who copy your packaging visually. A standard QR code is visible and can be duplicated by printing a new label. Phantom Code cannot be replicated by any standard print process. E-commerce brands with premium, high-value SKUs or those facing sophisticated counterfeiting where the fakes closely mimic packaging visuals should add Phantom Code on top of standard QR authentication.
Uniqolabel leaves a visible void pattern on the packaging when removed. If someone opens a product and tries to reseal it with a fake or even with the original label reinstated, the void is permanent and visible to anyone who checks. Your returns team, your warehouse intake team, and consumers at the point of purchase can all see whether the seal is intact. Combined with Certify's scan verification, you have both a physical and digital signal that something is wrong.
Yes. Certify's scan-to-verify works directly through the smartphone camera or any standard QR scanner. No app download. No account creation. The consumer scans and sees an immediate result on a branded verification page. This frictionless experience is important for e-commerce because consumers who just received a delivery are unlikely to go through a multi-step verification process.
Not significantly. Certify codes can be printed directly in your existing packaging run or applied as label overlays without redesigning the pack. Uniqolabel is applied as an additional seal at the end of the packing line. We provide the dielines and specifications your packaging supplier needs. For most brands, the change to the production workflow is minimal and your design team retains full control over how the authentication element is presented visually.
Yes. Certify manages multiple product lines and SKU sets under a single brand account. You can define different authentication parameters per category, run separate dashboards per product line, and set different alert thresholds per marketplace. Truviss monitors all your brand names across all monitored platforms simultaneously, so you do not need separate accounts for each category.

Every Fake Unit That Ships Is a Real Customer Who Will Not Come Back.

80+ brands across 11+ countries use Acviss to make their products verifiable and their marketplace listings defensible. Book a call and we will show you what a deployment looks like for your SKUs.