Definition

What Is Webhooks?

Webhooks are event-driven notifications that automatically send data from one system to another the moment a specific action occurs. In supply chain applications, they push real-time updates across ERP, SCM, WMS, logistics platforms, authentication engines and traceability systems the instant a product scan, stock movement, batch release or authentication event happens, with no manual intervention or polling.

Webhooks: event-driven data exchange between supply chain systems

Why Webhooks Matter in Supply Chain Systems

Supply chains run across many systems and partners, so data fragments easily. Without webhooks, systems stay outdated until batch syncs run, traceability platforms miss timely events, ERP data lags behind real-world stock movement, fraud signals appear too late and API polling wastes system load. Webhooks replace all of that with immediate, event-driven communication.

Common supply chain triggers include batch creation and release, unit-level and batch-level scanning, warehouse dispatch and goods receipt, retailer or distributor verification, QC test updates from LIMS, movement validation results, authentication verdicts, warranty activation and AI anomaly alerts. Every meaningful event becomes a trigger.

How Webhooks Work in Supply Chains

1
Callback URL Defined
The receiving system registers where updates should be sent.
2
Event Fires
A scan, dispatch, receipt or QC release triggers the webhook.
3
Payload Sent
Structured JSON or XML data is pushed instantly.
4
Receiver Acts
ERP stock updates, Digital Twin events log, authenticity validates.
5
Systems Stay in Sync
Every platform reflects reality in real time.

Benefits of Webhook-Driven Automation

Event-driven integration changes how the whole network behaves:

  • Real-time system synchronisation
  • Faster detection of counterfeit or diverted products
  • Improved ERP data accuracy
  • Automated updates with minimal human input
  • Better event-based traceability
  • Reduced operational delays and integration overhead

How Acviss Uses Webhooks

Acviss uses webhooks throughout its platform: real-time scan and movement events flow to ERP or SCM, authentication verdicts push instantly to partner systems, and Digital Twins update with every lifecycle event.

Anomaly alerts, retailer and distributor scans, and dealer loyalty, warranty or consumer engagement flows all trigger over webhooks, keeping Origin and brand systems permanently in sync.

Integrate Traceability Events with Origin

Webhook-driven scans, movements and authentication verdicts pushed straight into your ERP and SCM. Built for brands and manufacturers.

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Frequently Asked Questions

Event-driven notifications that automatically send data from one system to another the moment a specific action occurs, using a registered callback URL and a structured JSON or XML payload.

They push real-time updates between ERP, SCM, WMS, logistics, authentication and traceability systems whenever events occur: batch release, unit scans, warehouse dispatch, goods receipt, QC updates from LIMS, movement validation results, authentication verdicts and warranty activation.

Polling repeatedly asks a system whether anything changed, adding load and delay. A webhook pushes the update the instant the event happens, so receiving systems stay current without wasted requests.

Batch creation or release, unit-level and batch-level scanning, dispatch and goods receipt, retailer or distributor verification, QC test updates, authentication verdicts (genuine, counterfeit, duplicate), warranty activation and anomaly alerts.

Counterfeit and diversion signals are only useful if they arrive fast. Webhooks deliver authentication verdicts and anomaly alerts to brand systems the moment a suspicious scan occurs, enabling immediate investigation instead of month-end reports.