Electrical Industry Certify Bonus

How K-ONN Launched 100K Products with 100% Authentication and 1,000+ Loyalty Users in Year One

K-ONN India LLP launched into an electrical goods market where brand-new entrants face an immediate counterfeiting risk, imitation products can appear before a brand is even established. By partnering with Acviss from day one, K-ONN deployed non-cloneable product authentication across 100K products and built a consumer loyalty program that enrolled 1,000+ users in their first year, delivering 30% ROI with zero counterfeit incidents reported.

K-ONN loyalty program powered by Acviss Bonus

K-ONN consumer loyalty program built on Acviss Bonus, active from product launch day

100K
Products Protected from Launch
1,000+
Loyalty Users in Year 1
30%
Return on Investment
Zero
Counterfeit Incidents Reported

A New Brand That Chose to Build Trust Before It Became a Problem

K-ONN India LLP entered the Indian electrical goods market as a new brand, launching a product range spanning switches, sockets, wiring accessories, and consumer electrical components. The Indian electrical goods market is characterised by high counterfeiting rates, established brands lose significant revenue annually to fake products, and new brands face the added challenge that imitation products can appear in the market almost simultaneously with the genuine range.

K-ONN's leadership made a strategic decision before product launch: rather than deploy authentication reactively after a counterfeiting problem emerged, they would build product-level authentication into the brand from day one. This meant that every K-ONN product entering the market from the first shipment would carry a non-cloneable identity, giving dealers and consumers a scan-based verification tool before the brand had ever experienced a counterfeiting incident.

In addition to authentication, K-ONN wanted to build a direct consumer relationship from the start, a mechanism to reward genuine buyers and create loyalty that would compound as the brand scaled. Acviss deployed Certify and Bonus as an integrated system: the same scan that verified a genuine K-ONN product automatically enrolled the consumer in a loyalty rewards program, giving K-ONN consumer engagement data and brand loyalty infrastructure from product launch.

Company Profile

Industry Electrical Goods
Brand Stage New launch
Products Switches, sockets, accessories
Acviss Products Certify + Bonus
Launch-Day Coverage 100K products
Year 1 Loyalty Users 1,000+

Five Challenges Facing Every New Electrical Brand on Day One

K-ONN entered a market where trust is hard-won and counterfeiting is systematic. Their leadership identified five specific challenges that needed to be addressed from the first day of market presence, not addressed reactively after they had already caused damage.

Launching into a market dominated by counterfeit electrical products India's electrical goods market has one of the highest counterfeiting rates of any consumer product category. New brands are particularly vulnerable because they launch without established consumer recognition, making it difficult for buyers to distinguish between genuine product and an imitation from a brand they have never purchased before. K-ONN needed a mechanism that would let genuine product prove itself independently of brand history.
Building consumer trust with no prior product track record Established electrical brands carry decades of market presence and customer recognition. K-ONN, as a new entrant, had no existing brand equity to leverage. Consumers evaluating K-ONN products against competitors with a longer track record needed an independent, verifiable signal of product authenticity and quality commitment, something that brand history alone could not provide in Year 1.
Risk of counterfeit K-ONN products appearing before brand awareness was established In the Indian electrical market, counterfeits of a new brand can emerge as soon as the brand gains any distribution traction. Without authentication built in from the start, K-ONN risked experiencing a counterfeit problem before the brand had sufficient consumer recognition for buyers to seek out authentic product specifically, creating a reputational risk at exactly the wrong stage of brand development.
No mechanism to differentiate K-ONN products from similar-looking imitations Without a product-level verification tool, K-ONN products at the dealer counter were distinguishable from imitations only by packaging and brand name, both of which counterfeiters replicate. The brand needed a verification layer that worked at the product level, independently of packaging, and was verifiable in under three seconds by any consumer with a smartphone.
No loyalty program to incentivise repeat purchase from a new brand Consumer loyalty in the electrical goods category is typically driven by familiarity and dealer recommendation. For a new brand without dealer relationships or consumer familiarity, building repeat purchase behaviour required a direct incentive mechanism. K-ONN needed a loyalty program that could activate from the first product scan, creating a brand engagement loop from day one rather than after a period of market establishment.

Certify for Authentication. Bonus for Loyalty. Built into the Brand from Day One.

Acviss deployed Certify and Bonus as an integrated system active from K-ONN's first product shipment. Every product that left the K-ONN facility was authenticated from launch, and every consumer who scanned a genuine product was automatically enrolled in a loyalty rewards program, creating a brand engagement mechanism that operated independently of dealer relationships or consumer brand history.

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100K Products with Non-Cloneable Authentication from Launch Day

Every K-ONN product in the launch range received a Phantom Code label, a non-cloneable QR that cannot be reproduced at any resolution. From the first day of market presence, consumers and dealers could scan any K-ONN product to receive instant verification that it was genuine. If a counterfeiter copied the label and applied it to a fake product, the scan failed. For a new brand, this meant that authenticity was provable from the very first consumer interaction, a trust foundation that brands typically take years to build through market history alone.

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K-ONN loyalty rewards program powered by Acviss Bonus
Bonus

Consumer Loyalty Program Active from the First Scan

The same scan that verified product authenticity automatically enrolled the consumer in K-ONN's loyalty rewards program, powered by Acviss Bonus. Consumers earned points for every genuine K-ONN product they verified, redeemable for rewards defined by the brand. This created a direct consumer relationship independent of the dealer channel, K-ONN had consumer engagement data, loyalty metrics, and repeat purchase incentives from the very beginning of market presence, rather than after years of market establishment.

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What K-ONN Achieved in Year One with Acviss

K-ONN's decision to build authentication and loyalty into the brand from launch delivered measurable results across every target metric within the first year of market presence.

100K
Products Protected from Launch
100,000 K-ONN products entered the market with non-cloneable Phantom Code authentication from the first shipment. Every product in the launch range carried a verifiable identity, meaning K-ONN's consumer trust proposition was established from day one, without waiting for brand history or dealer network strength to create a recognition foundation.
1,000+
Loyalty Program Users in Year 1
More than 1,000 consumers enrolled in K-ONN's loyalty rewards program within the first year of deployment, a number that represents direct consumer engagement data that most new electrical brands do not acquire until years after launch. Each enrolled user is a verified authentic product buyer who has created a direct brand relationship independent of the dealer channel.
30%
Return on Investment
K-ONN's combined Certify and Bonus deployment delivered a measured 30% ROI in Year 1. The return reflects the counterfeit displacement value, fake products that would have competed directly with K-ONN in early markets, combined with the consumer lifetime value contribution from the 1,000+ loyalty users whose repeat purchase behaviour was activated through the Bonus program.
Zero
Counterfeit Incidents Reported
No counterfeit K-ONN product with a copied Acviss label has passed verification since launch. By deploying authentication before counterfeiters had an opportunity to establish fake K-ONN product in the market, the brand effectively foreclosed the most common route through which counterfeits gain market entry, making the cost of counterfeiting K-ONN products higher than the benefit counterfeiters could extract from an authenticated brand.

Deployment Impact

A New Brand Built on Verified Authenticity

K-ONN launched under the Rs.300 Crore Kundan Group and deployed Certify and Bonus from day one. The results came in Year 1.

Products protected in Year 1

100,000 plus products authenticated and protected from counterfeiting in the first year of operation.

Consumer loyalty signups in Year 1

1,000 plus users enrolled in the K-ONN rewards program in Year 1, without any prior loyalty mechanism.

Return on investment growth

30% increase in ROI directly tied to the combined authentication and loyalty deployment.

100K+
Products secured
1,000+
Rewards users Year 1
30%
ROI increase

"From our initial engagement to now, I have seen Acviss grow immensely as a company. It is full of innovative ideas and has a sharp and strategic approach. Through Acviss, we have effectively combated counterfeiting issues, significantly improving our brand loyalty. Whenever we faced business problems, Acviss not only brainstormed solutions but also implemented them swiftly."

Abhishek Jain

Director, K-ONN India LLP

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