Automotive · Consumer Engagement

Consumer Engagement for Automotive Component Brands

A car owner scans the QR on a brake pad before the mechanic installs it. A workshop owner scans a filter before accepting a delivery. Your brand captures that scan data by geography and installer so you know exactly where genuine parts are being used and where fakes are entering your market.

Certify Assist Workshop Verification Scan Analytics
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Acviss Certify automotive consumer engagement
Trusted by
Kitply Corteva ITC Pigeon TATA
80+
Brands Protected
2B+
Products Secured
11+
Countries
ISO 27001
Certified
How It Works

Three Steps from Part to Verified Installation

The scan journey covers the car owner, the workshop mechanic, and your brand team. Each step creates data your team can act on.

01
Part Gets a Certified Identity

Every genuine component leaving your factory carries a Certify QR label. The QR is linked to the part number, batch, and manufacturing date in your Acviss dashboard. No app is needed to scan it.

02
Workshop or Owner Scans Before Installation

The mechanic or car owner scans the QR with their phone camera at the service centre or at home. They see an instant green confirmation showing the part is genuine, along with fitment details and warranty information.

03
Your Brand Captures the Data

Every scan is recorded in your dashboard with GPS location, installer identity, and timestamp. You see which workshops install the most genuine parts, which geographies have low scan rates that may signal a counterfeit problem, and where warranty registrations are coming from.

What Your Team Gets

Why Automotive Brands Use Certify and Assist Together

Geographic Scan Intelligence

Your dashboard shows scan density by pin code and city. Regions with low scan rates on high-volume parts are often signals that counterfeit stock has displaced genuine product in that market.

Installer-Level Tracking

Certify records which workshop account performed each scan. Your field team can identify the highest-volume genuine-part installers for loyalty programmes and the workshops installing the fewest genuine parts for follow-up.

Warranty Fraud Prevention

Assist validates that the part presenting a warranty claim carries a genuine Certify identity before the claim is processed. Counterfeit parts cannot pass this check, and duplicate claims on the same serial number are automatically flagged.

No App Required for End Users

Car owners and mechanics scan with any phone camera. There is no app to download and no account to create. The scan page loads instantly and shows the verification result with part details and warranty status.

The Products Behind It

Certify and Assist: Authentication Meets Warranty Management

Certify handles the scan-to-verify experience for car owners and workshop mechanics. Assist handles warranty registration and claim validation. Together they give your brand a complete picture of where genuine parts go after they leave your factory.

Authentication and Engagement
Certify

Every genuine part gets a unique tamper-evident QR label. Car owners and mechanics scan it before installation to confirm the part is genuine. Your team gets the scan data by geography, installer, and part number in real time.

  • Unit-level QR generation for all part formats
  • No-app scan-to-verify for consumers and mechanics
  • Geographic and installer-level scan analytics
  • Counterfeit detection via scan anomaly flagging
  • Tamper-evident labels for safety-critical parts
  • Dashboard with batch and SKU-level reporting
Learn about Certify
Warranty and Service Management
Assist

Assist handles warranty registration and claim validation for spare parts. A car owner registers warranty by scanning the QR at the point of purchase. When a claim arrives, Assist verifies the part is genuine before your service team processes it.

  • QR-based warranty auto-registration at point of sale
  • Authentication check before any warranty claim is processed
  • Duplicate claim detection by serial number
  • Service centre scan verification workflow
  • Warranty analytics by part number and geography
  • API integration with existing service CRM platforms
Learn about Assist

See How Acviss Supports Automotive Consumer Engagement

Get a tailored consumer engagement plan for your Automotive products and channels.

  • ✅ Risk Audit: We map your Automotive product, channel, and customer journey.
  • ✅ Live Demo: See Acviss consumer engagement workflows on your use case.
  • ✅ Tailored Rollout: Get a practical deployment plan for your products and existing systems.

Trusted by Leading Brands

Kitply Corteva ITC Limited Pigeon TATA

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FAQ

Questions Automotive Brand Teams Ask Us

Mechanics use their phone camera or a workshop tablet. No app download is required. The QR on the part label opens directly in the browser and returns a verification result in under two seconds. For high-volume workshops that process many parts per day, Acviss also supports batch scanning via a dedicated workshop portal where mechanics can log in, scan multiple parts, and see all results in a single session. The workflow is designed to add under five seconds per part to the standard fitment process.
Yes. This is one of the most common use cases. The car owner arrives at the service centre, sees the part being used, and scans the QR on the box or label before the mechanic installs it. They get an instant confirmation on their phone that the part is genuine. For your brand, this creates a trust moment that differentiates authorised service centres from unauthorised ones and gives the car owner a reason to insist on genuine parts in future.
Yes. When a car owner or mechanic scans the Certify QR on a genuine part, Assist can automatically register the warranty at that moment without the owner needing to fill out a form. The registration captures the part serial number, scan date, and scan location. Your service team has the full warranty registration record when any claim arrives, and Assist cross-checks the claim against the registration before your team processes it.
Your Certify dashboard records the scan location (GPS coordinates and region), the scanning account if the mechanic is logged in, the part number and batch, and the timestamp. Over time this builds a picture of which service centres are using the most genuine parts, which geographies have scan gaps that might indicate grey or counterfeit parts entering the channel, and which part numbers have the highest or lowest engagement rates. Your field team can use this data to target distributor and workshop conversations with evidence.
Yes. Certify's workshop portal assigns a unique account to each service centre that registers. Every scan from that workshop is attributed to that account. Your dashboard shows a ranked list of workshops by genuine parts scanned, giving your field team a clear list of top performers for loyalty programmes, co-branding opportunities, or preferred partner status. Workshops with low scan volumes in high-potential areas can be targeted for follow-up and training.

Every Scan Is a Signal. Are You Reading Them?

Car owners and workshop mechanics are already holding out their phones. Certify and Assist turn those scans into verified authentications, warranty registrations, and brand intelligence. Book a call and see exactly what your parts data looks like in the Acviss dashboard.

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